Must-have Information for IT & IT Security Pros
Now that the dust has settled, what do users really think of vSAN?read more
Here’s why the RSA Conference 2014 could be the beginning of the re-invention of information security.
In this Aberdeen Group Podcast, Editorial Director Jim Rapoza speaks with Research Analyst Aly Pinder about the issues surrounding ClickSoftware’s acquisition of Xora.
RSA Conference 2014 in San Francisco felt like everyone rushed to the back corner of the playground after school, to see the fight that had been brewing for several weeks between the big bully (the US government) and the nerdy kid (the information security industry) – but then the fight didn’t happen.
If you’re a fan of classic cartoons, you’ve probably seen characters like Wile E. Coyote take a beating. In the cartoons, this can be pretty funny. But if you’re an end-user requesting support from your company’s help desk, getting figuratively bashed in the head by poor support can be pretty discouraging.
The traditional way to address a need to speak other languages has been to invest in costly and time consuming courses or courseware. But there’s a freely available service that uses gamification and strong language teaching methods to make learning another language easy and, yes, even fun.
In this video, Jim Rapoza talks to Aberdeen Senior Research Analyst Omer Minkara about omni-channel customer care, what it is, and how businesses can gain by adopting this practice.