TechPro Essentials


Must-have Information for IT & IT Security Pros

I Am the Cloud Storage Provider Who Knocks

Like Walter White’s car wash or Tony Soprano’s waste management business, cloud computing is now such a common, everyday type of business that criminals feel OK using it as a front for their nefarious dealings.

Nomophobia, or Why Digital Mindfulness is Important

Adults with mobile connectivity capabilities are likely to be online “a lot,” according to a January 2018 survey conducted by the Pew Research Center. This incessant need to have our phones with us has been coined by researchers as “nomophobia,” or “no-mobile-phone-phobia.”

Verint Engage 2018 Takeaways

I joined Verint’s annual user conference, Engage, this past week in Dallas. This post summarizes several takeaways from discussions with company executives and customers at the event.

NICE Interactions 2018 Recap

Last week, I traveled to Orlando to attend Interactions 2018. This post reveals several takeaways from discussions with company executives and customers at the event.

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