How Sales Order Automation Improves Order-to-Cash Cycles

How Sales Order Automation Improves Order-to-Cash Cycles

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, businesses are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with this ever-growing demand, it has become vital that businesses optimize their operations, enhancing the efficiency of business processes to remain competitive. Yet, it can often be difficult to narrow down and identify areas in need of improvement that will actually generate the necessary high ROI. The important thing to remember is that future success firmly hinges on the ability to embrace the unique requirements of each customer while processing orders rapidly and accurately. This makes identifying areas for improvement a lot easier as the key to achieving this balance is to eliminate error-prone manual order entry, automating the process to accelerate order-to-cash cycles. Most businesses already have dependable Enterprise Resource Planning (ERP) systems in place to help them automate repetitive administrative tasks, such as inventory control, accounting and shipment. Yet, many still process their customer orders by hand. This procedure entails a huge amount of manual entry from their customer service teams, compiling orders as they arrive and manually processing each one individually before re-entering it into the ERP system as a sales order. In addition to being a slow, labor-intensive task, it is a highly inefficient and expensive use of staff time, prone to continuous, embarrassing errors. Automation of the order-to-cash cycle would render this supplementary work redundant, eliminating manual entry and improving efficiency in a way that generates high ROI. In fact, not only does...