What Tools Can Help You Convert Customer Feedback into Actionable Insight?
Companies today have more data collected from more channels than they know what to do with. How can the flood of data be corralled into insight?
Overcoming the Cloud Trust Fail
How do companies learn to stop worrying and love the cloud?
Welcome to the Era of Empowered Buyers—How VoC Data Helps You Adapt
Human interaction is critical for customer experience management.
Is Your Finance Team Getting Data Fast Enough?
The finance department has long been rich in data, but CFOs often receive data too late to inform strategic decisions.
Centralizing the Financial Data Story
Data was supposed to solve everything, but it has also muddled the role of the CFO.
How Big Data Can Shorten Your Commute
Big Data is slowly but surely revolutionizing how quickly we can get from point A to point B. Here’s just a few examples of the revolution in mitigating traffic.
Stat of the Week: The Right Analytics, The Right Talent
By hiring and investing in analytics talent, leading organizations see big improvements in business performance, as this Stat of the Week shows.
The Benefits of Utilizing Unstructured Data
Companies that use unstructured data are twice as likely to be satisfied with their data quality and usability.
Stat of the Week: Winning with Embedded Analytics
In this Stat of the Week, see how enterprises win with embedded analytics — key analytical capabilities built into their everyday software.
Five Reasons It Pays for Execs to Champion Analytical Projects
Aberdeen Group research shows that companies leveraging senior management as an engine to not only drive successful implementation, but ongoing usage of, analytics are seeing big results.
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