News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations
ERP is a serious investment for any organization, but it is absolutely vital to success in manufacturing. The selection process should be regarded as a top priority, with appropriate time and resources devoted to it.read more
Why are CEO’s all of a sudden excited by IoT?
PTC Live 2014 injected IoT into almost every presentation and break out session; not surprising given the recent acquisition of ThingWorx, PTC’s new IoT and M2M platform.
PTC kicked off their PTCLive event here in Boston with CEO James Heppelmann offering insight into PTC’s focus on helping manufacturers evolve and connect to the Internet of Things.
Does your organization have a fleet of vans or trucks? Are these vehicles connected? Is it a challenge to track idling, fuel usage, and driving behavior?
We have tracked service and manufacturing organizations as they have moved from primarily being managed as a cost center to a profit center.
Top performing organizations found three key ways to ensure that technicians were valued, engaged, and driven to help deliver exceptional service for customers.