OpsPro Essentials

News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations

Fueling Collaboration Between PLM and Design

by Mark Barry | Nov 21, 2016

When PLM and DFM converge with Big Data, companies can understand likely outcomes for the products they create.

Have the Right Service Part for the Job Every Time

by Aly Pinder | Mar 11, 2014

Data skepticism has seeped into much of our business life, which we discuss in this service parts and field service guest blog post.

The Travel and Expense Management Guide for 2014: Trends for the Future

by Louis Berard | Mar 6, 2014

In December 2013 and January 2014, Aberdeen conducted a series of surveys focused on Travel and Expense Management (T&E) for 2014.

Don’t Talk to the Wall, Service Information to the Entire Team

by Aly Pinder | Mar 5, 2014

A connected enterprise is an organization which not only communicates across disparate teams but is also integrated in strategy, thought, and technology for improvement and execution.

Transforming your Field Techs into Top Talent

by Elyse Gatt | Mar 3, 2014

Here are a few suggestions on how to train technicians to maximize employee engagement.

Should We Own Our Service or Outsource Support?

by Aly Pinder | Mar 3, 2014

To own or lease? This discussion is now happening for many service organizations in regard to whether or not they leverage a third-party field service workforce.