News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations
To offer some fresh approaches and real-life examples of companies undergoing a digital transformation right now, here are a few articles we’ve been reading.read more
In this current era of service, asset performance data and intelligence is king.
What is the looming customer relationship buster for the financial service industry?
Have you noticed a difference in skills needed for your organization’s technicians to excel?
If your organization didn’t meet its goals or doesn’t look at service as being a profit engine, your organization must begin to re-evaluate some of the tenets it is running under.
QAD’s Explore customer conference in Washington, D.C. announced an Effective Enterprise initiative that brings together the main themes of my Business Planning and Execution research.
IoT was front and center at the recent IFS World Conference 2015 in Boston.