News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations
Claims processing is the cornerstone of any insurance business because it is the point at which an insurance company delivers on its commitment to its customers. Oddly enough, claims processing in the modern insurance space remains a manual, inefficient, error-prone operation. In a recent research report, Claims Automation: The Future of Insurance (March 2018) , Aberdeen examined manual and automated claims processing in the insurance space.read more
Recent Aberdeen research shows that the key to agilely satisfying market shifts and customer demands is demand segmentation capabilities.
Going paperless brings many benefits to businesses, but when it comes to training processes, paperless may not be the best route to take.
Artificial Intelligence in video games allows developers to build systems of problem-solvers within the controlled systems of the game world. We’re beginning to take the steps necessary to bring these problem-solvers to systems that interact with the physical world, which will be a key factor in the evolution of Field Service.
Best-in-Class supply chains have established a competitive edge when it comes to visibility into operations.
This blog provides a sneak peek into findings from Aberdeen’s customizable Prospect Monitoring Service. This entry zeroes in on “Blockchain in Manufacturing.”
Navigating the service workforce apocalypse.