OpsPro Essentials


News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations

The Future of Insurance: Claims Automation

The Future of Insurance: Claims Automation

Claims processing is the cornerstone of any insurance business because it is the point at which an insurance company delivers on its commitment to its customers. Oddly enough, claims processing in the modern insurance space remains a manual, inefficient, error-prone operation. In a recent research report, Claims Automation: The Future of Insurance (March 2018) , Aberdeen examined manual and automated claims processing in the insurance space.

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What Field Service Managers Can Learn About AI from Video Games

Artificial Intelligence in video games allows developers to build systems of problem-solvers within the controlled systems of the game world. We’re beginning to take the steps necessary to bring these problem-solvers to systems that interact with the physical world, which will be a key factor in the evolution of Field Service.

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