News and Views on Product Innovation, Manufacturing, Supply Chain Management, and Field Service Operations
After Cisco announced its offer to acquire Broadsoft last week, I wanted to explore how the combination of Cisco and Broadsoft’s capabilities could change the contact center space.read more
Successfully introducing a new product is largely determined by one parameter: how closely the final product aligns with customer expectations.
During the In(3d)stry conference in Barcelona, I joined the “MakerPro” panel to explore the professionalization of the so-called “maker” culture.
What steps are you taking to curb your parcel freight costs?
To stay competitive, companies must distinguish and differentiate their products by including continuous performance improvement into product development.
From smart sensors to “dark” warehouses, the state of cognitive technology, and a warehouse robot that was taught to work at home, here’s what we’ve been reading.
Well-executed STOs can represent a source of competitive advantage for an organization that has this process under control. Are you there yet?