This type of data skepticism has seeped into much of our business life. How often have you double and triple checked a data point that you received? Do you feel reticent to make a decision because you just don’t trust the information you have at the time?
A few best practices have helped the Best-in-Class outperform their peers in regard to turning data into quality intelligence which can be used to solve customer problems:
- Link service parts data with forecasts of future service demand.
- Make service parts data available to the field.
- Incent good behaviors from the field.
To read my full guest blog post on service parts and field service, click HERE.