Actionable Insight for Leaders in Marketing, Sales, and Customer Service
Our research clearly shows that B2B buyers want more than products and services from B2B vendors. So, what do they want?read more
It’s 2018 marketing prediction season! We read a bunch of prediction posts so you don’t have to!
Before you set up a gate because everyone else is doing it, here are three questions you should ask.
After Cisco announced its offer to acquire Broadsoft last week, I wanted to explore how the combination of Cisco and Broadsoft’s capabilities could change the contact center space.
Companies are still struggling to get personalization right. I talked to Nathan Kontny, CEO of Highrise, about this. He reminds us that a little personalization can go a long way.
Artificial intelligence is poised to reinvent marketing. Will you be riding the wave? Or will it wipe you out?
Is digital transformation the new big data? In some ways yes, but that’s a good thing.