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The new year is a time for change. Both for all of us personally, but also for your organization. Of course, business change requires changes to the technology used to support that business. This month, you’ll find several reports focused on the topic of business change. Below you’ll find links to the reports that I’ve published most recently as well as some data points that you may find interesting. As always, please contact me if you have any questions, or comments about this reports.

  • Roll with the Punches: Select Flexible ERP and Be Prepared for Business Challenges
    This report, based on a survey of 200 organizations, uncovers how organizations can benefit from an ERP solution that is easily tailored to reflect business change.

    • Best-in-Class organizations are 83% more likely to have an ERP solution that can be quickly tailored to reflect business change.
    • Organizations with flexible ERP are 59% more likely to be able to monitor regulatory compliance.
    • Organizations with flexible ERP are 2.3 times as likely to be able to tailor interfaces to reflect user preferences.
    • Organizations with flexible ERP are over twice as likely to be able to prioritize ERP capabilities that can be mobilized
    • Organizations with flexible ERP saw a 15% improvement in operational costs as a result of their solution.
  • Cloud Technology and the Multi-Tiered ERP Strategy: Supporting an Expanding Organization
    This report identifies how top performing organizations make cloud technology a crucial part of their multi-tiered ERP strategy.

    • Best-in-Class companies are 90% more likely than All Others to have a multi-tiered ERP strategy.
    • On average, midmarket organizations implement cloud ERP in 68% of the time it takes them to deliver an on-premise solution.
    • The number one benefit of cloud solutions as reported by midmarket organizations is collaboration.
    • Midmarket organizations with cloud ERP reported 97% inventory accuracy
  • The Benefits of a Multi-Tiered ERP Strategy
    By creating a technology environment that more fully supports the needs of individual business units and locations, organizations with a multi-tiered ERP strategy perform more effectively in a variety of metrics. These range from improved delivery, execution, accuracy, and, ultimately, profit margins. Data points are provided within the report.
  • Staying Ahead of the Game with Adaptive Process Execution
    This report, based on a survey of over 400 organizations, identifies how Best-in-Class organizations utilize technology to create more flexible processes, as well as the benefits that these organizations have received by executing on these processes.

    • The top strategy for Best-in-Class organizations is to make their existing business processes more efficient.
    • The Best-in-Class are 93% more likely to have Business Process Execution software.
    • Organizations with process execution software are 3.3 times more likely to be able to create intelligent process routes.
    • The Best-in-Class are 108% more likely to have a process in place to manage non-compliance events
    • The Best-in-Class are 4.7 times as likely to have real-time visibility into the status of all processes
    • Over the past 12 months, organizations with process execution software saw a 12% decrease in response time to customer requests.

 

  • Let’s Do This Together: Collaborative Financial Planning, Budgeting, and Forecasting¬†
    This report, based on a survey of over 130 organizations, uncovers best practices for improving collaboration in the planning, budgeting, and forecasting processes as well as outlines the benefits of collaborative planning.

    • Best-in-Class organizations are more likely than All Others to enable collaboration from the top-down and bottom-up as well as across departments and divisions.
    • The Best-in-Class are 45% more likely to have business units collaborate with finance
    • 50% of the Best-in-Cass have the ability to assign resources and workflows for budgeting and forecasting activities in comparison to 34% of All Others.
    • 65% of the Best-in-Class have a planning, budgeting, and forecasting application in comparison to 46% of All Others.
    • Best-in-Class organizations are 2.4 times as likely to utilize social collaboration technology in the planning process.
    • Collaborative organizations create more accurate forecasts and cost budgets.
  • Customer-Centric ERP: Integrated Systems for Satisfied Customers
    This report will highlight the business value of customer-centric ERP. It will also observe several building blocks companies must establish in order to use ERP to become a truly customer-connected business.

    • Businesses integrating disparate systems enjoy 88% greater year-over-year increase in annual company revenue.
    • Best-in-Class organizations are 79% more likely to have integrated ERP and CRM as well as 37% more likely to have integrated ERP and Ecommerce / order management.
    • Best-in-Class organizations are 38% more likely to have customer-centric ERP.
    • Organizations with customer-centric ERP are 2.3 times as likely to have a fully integrated view of all customer data.
    • Organizations with customer-centric ERP are 70% more likely to be able to plan and forecast demand.
    • Organizations with customer-centric ERP are 2.3 times as likely to have data entry at the point of activity.
    • Organizations with customer-centric ERP enjoy 83% customer satisfaction rate.
  • Business Process Optimization and Change Solutions: Innovative Technology for Agile Businesses
    This report uncovers the benefits of business process change and optimization technology and provides recommendations on how to successfully manage business change.

    • The Best-in-Class are 95% more likely to rely on business process optimization and change control solutions
    • Organizations with optimization tools are 2.4 times as likely to have process simulations to calculate the costs and timing of processes
    • Organizations with optimization tools are 3.5 times as likely to have a business process rules engine to determine logical workflows
    • Organizations with optimization tools are 2.4 times as likely to dynamically update processes as new best practices emerge.
    • Organizations with optimization tools saw over twice the decrease in cycle time of key business processes over the past twelve months.

Nick Castellina
Research Director
Business Planning and Execution

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