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This month I have reports covering a few of the technologies that comprise the foundation of my research practice: Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), and Professional Services Automation (PSA). But what I really wanted to highlight for my blog readers is a report called The Benefits of Cloud ERP: It’s About Transforming Your Business. In this report you can find a little bit of data about¬†the reasons that¬†organizations choose cloud ERP solutions, but the majority of the report contains success stories of four organizations that are using cloud ERP. These organizations are better able to make decisions, collaborate, react, and grow as a result of their solutions. Much of the publicity around cloud ERP focuses on cost savings, so I wanted to put together a report about how cloud solutions can impact operations. I think you’ll be surprised by the improvements these organizations have seen, and it will give you a reason to consider the cloud in the future.

Below are links to my most recent reports, along with a few data points. See you next month.

  • Beyond Budgeting and Forecasting: Organizational Improvement Through EPM
    This report illustrates the reasons why organizations rely on EPM as well as the benefits gained from implementing an EPM solution.
  • 35% of the Best-in-Class have a strategy in place to define business objectives with supporting performance metrics
  • 24% of the Best-in-Class have a strategy in place to link financial and operational metrics.
  • The Best-in-Class are 79% more likely than All Others to have implemented an EPM solution.
  • Organizations with EPM are 66% more likely than those without to be able to assess who is responsible for performance and communicate throughout the organization.
  • Organizations with EPM are over 2.5 times as likely as those without to have a centralized repository of management directives.
  • 85% of organizations with EPM have a centralized repository of financial or operational performance data in comparison to 43% of organizations without EPM.
  • Organizations with EPM are 81% more likely than those without to have the ability to perform “what if” scenarios.
  • Organizations with EPM are over twice as likely as those without to be able to link performance to business processes.

 

  • The Value of ERP Training
    This report identifies the ways in which top performing organizations put an emphasis on ERP training as well as the resulting benefits that organization that commit to training have seen.
  • The Best-in-Class are more likely to both integrate ERP training with daily business processes and create a formal ERP education plan for employees.
  • The Best-in-Class are 80% more likely than All Others to have a formal onboarding process to train all new ERP users.
  • 66% of the Best-in-Class have documented and shared ERP training materials.
  • 61% of the Best-in-Class have job-role specific training for ERP, in comparison to 46% of All Others.
  • 69% of the Best-in-Class have in-person support from their ERP vendor during the implementation process, in comparison to 50% of All Others.
  • The Best-in-Class are 117% more likely than All Others to have a certification program for ERP users.

 

 

  • Driving Back Office Profitability with Professional Services Automation
    This report identifies how Best-in-Class professional services firms manage their back offices with Professional Services Automation (PSA) in order to maintain profit margins.
  • The Best-in-Class are over twice as likely as All Others to have implemented a Professional Services Automation solution.
  • Organizations with PSA software are 70% more likely than those without to have integration between general ledger accounting and project management.
  • Organizations with PSA software are over twice as likely as those without to have automated recognition of revenue.
  • Organizations with PSA solutions are 61% more likely than those without to have automated invoicing for billable work and expenses.
  • Organizations with PSA saw a 17% increase in revenue over the past year in comparison to a 9% increase for those without PSA.

Nick Castellina
Senior Research Analyst
Business Planning and Execution
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