Just like enterprises (only smaller)! I was a little more enthusiastic than I should have been when my hot water heater stopped working in the middle of my morning shower last week. As I shivered in the now-freezing water, I looked forward to the fact that I’d have the opportunity to speak to my […]
Artificial Intelligence in video games allows developers to build systems of problem-solvers within the controlled systems of the game world. We’re beginning to take the steps necessary to bring these problem-solvers to systems that interact with the physical world, which will be a key factor in the evolution of Field Service.
Navigating the service workforce apocalypse.
Based on our recent research into the needs and budgets of various service companies, we’ve created a set of characterizations for fleet managers.
Making the case for electronics on your face.
Is there such a thing as too much visibility?