Essential Insights for Best-in-Class Companies
(and those who are trying to get there)
The Latest Articles that are really awesome and you should read them right now.
Best-in-Class supply chains have established a competitive edge when it comes to visibility into operations.
Aberdeen’s research shows that Best-in-Class companies are 50% more likely to be using an Omni-channel Order Management system when compared with All Others.
BOSTON – On February 22, a panel of marketing and content professionals spoke to marketers and copywriters about strategies, common experiences, and crushing the challenges that can overwhelm creative professionals.
It doesn’t make sense to spend a six-figure sum for projects that are going to be used by a small audience, will be delivered quickly, and will live only a short time. Enter the disposable app.
When it comes to hiring, Best-in-Class companies are shifting from job-centric to candidate-centric models.
Responding quickly to customer complaints makes people willing to pay more in the future.
While HR is realizing the value of Recruitment Marketing, investing in the necessary technology can be a tough sell for the C-suite. Here’s some information that will help inform leadership about the financial value of Recruitment Marketing in 2018.
This blog provides a sneak peek into findings from Aberdeen’s customizable Prospect Monitoring Service. This entry zeroes in on “Blockchain in Manufacturing.”
Just as cloud reduced the work and complexity of building server backends, Mobile Backend as a Service (MBaaS) gives developers a fast and easy way to get themselves up and coding without having to deal with the backend.
Companies are going to have to re-examine their marketing practices if they want to connect to their audience on Facebook.
A company’s brand image is shaped by everyone in the business, from back office, to Sales, to third-party distributors, to public posts on social media platforms. Leading companies are improving customer experience metrics and avoiding risks — like public customer rants — by aligning customer service and marketing programs.
In this last article of our top customer experience (CX) trends and best practices for 2018, we’ll explore two additional processes CX leaders have set their eyes on: rediscovering the fundamentals of CX programs, and augmented intelligence.
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